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Contact Us

 

We're here to ensure your TeaTsy experience is thoughtful and seamless.

For order tracking, returns or general customer support, email us at

hi@teatsy.com

For wholesale orders, product inquiries or collaboration requests, contact our Commerce team at

commerce@teatsy.com

If you don't receive a prompt response (rare, but emails do get lost!), feel free to also reach out through WhatsApp or a direct message on Instagram or Facebook (see link below).

We strive to thoughtfully care for any need within 24 hours.

Please be well - we look forward to enhancing your tea journey and community in any way we can.

 

WhatsApp: +85265260447

 

        

 

Service hours: Mon-Sat 9 am to 6 pm EST.

 

TeaTsy (Hong Kong) Co., Limited

Address: UNIT 510, 5/F, KAM TEEM INDUSTRIAL BUILDING,
135 CONNAUGHT ROAD WEST, SAI WAN, HONG KONG