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Contact Us

 

We're here to ensure your TeaTsy experience is thoughtful and seamless.

For order tracking, Please visit link below

Track My Order

Returns or general customer support, email us at

hi@teatsy.com

For wholesale orders, product inquiries or collaboration requests, contact our Commerce team at

commerce@teatsy.com

If you don't receive a prompt response (rare, but emails do get lost!), feel free to also reach out through direct message on Instagram or Facebook (see link below).

We strive to thoughtfully care for any need within 24 hours.

Please be well - we look forward to enhancing your tea journey and community in any way we can.

 

     

 

Service hours: Mon-Sat 9 am to 6 pm EST.

 

TeaTsy (Hong Kong) Co., Limited

Address: UNIT 510, 5/F, KAM TEEM INDUSTRIAL BUILDING,
135 CONNAUGHT ROAD WEST, SAI WAN, HONG KONG